"Librarian" Concept
Our first concept, titled "Librarian," was intended to encorage comparrison of risk data to gather insights into related metrics. This help some of the navigational problems that we heard about from risk professionals already using OpenPages but wasn't compelling enough to make business owners want to use the product.
"Risk-o-meter" Concept
The "Risk-o-Meter" concept excelled in many of the ways that our first concept did not. Business Owners loved the idea of an aggregated view of risk that they could check frequently without needing to search for relevany information. They also loved that trends could be visualized. But this cancept lacked some of the detail that would be necessary to influence decision making.
"Outreach" Concept
The premise of this concept was to minimize the amount of time that the business owner needed to spend in the application and automate the mundane tasks involved with risk management by having the system reach out to relevant stakeholders. This concept was slightly unsuccessful due to the complexity and granularity of risk exposure and measurement, and an inability to aggregate exposure into one dashboard.
Final Concept
We pulled the best features of all of our previous concepts into our final, as well as some new insight into the way that business owners would like to view risk data. Business owners love to see the overall risk exposure of their business, but they also love to disect that number. Risk Category, Line of Business, and Geography are their preferred breakdown of total risk exposure. We chose to make our concept a mobile application to make it always accessible to business owners.
With our application the business owner can view the different breakdowns of their risk exposure, and when they see something they would like to investigate further they can drill down into the data. They can also view a history of that category's risk exposure, and even compare those levels to the levels of actual loss events.